Email support@cardflipper.app. Include the phone you use, Android or iPhone, and what you expected to happen.
Restore a purchase
Remove Ads and Crown & Sceptre are restored from the store, not from an account in the app. Open Settings and tap Restore Purchases while the phone is signed in to the same Google Play or App Store account that bought them.
Ads
The free app shows an occasional full-screen ad after a draw has settled. Remove Ads turns those off. The privacy policy describes what the ad SDK receives.